Field Service Applications
Equipping your field workers with tablet computers means they spend more time responding to customer needs and less time in the office and making repeat trips. Better productivity, speed of service and efficiency improves customer satisfaction and retention.
The advanced communications tools of the M9010 overcome the communications challenges associated with field service. Gobi 3000, for example, allows roaming on virtually any carrier network without worrying about connectivity in rural areas or across county lines. Wireless USB speeds connectivity to printers and other equipment without needing to connect a jumble of cables. And integrated ZigBee provides a handheld tool to communicate natively with the power grid, meters and appliances.
Pairing the operational advantages of a large screen size with the flexibility of a mobile computer, the M9010 can be quick-mounted in a vehicle or carried and used wherever needed. The M9010 mobile tablet is ideal for:
- Asset tracking
- Contract management
- Customer invoicing
- Diagnostics and repair of ZigBee-enabled appliances and equipment
- Geofencing
- Inventory and parts management
- Location Based Services
- Mapping and optimal routing
- Meter reading
- Parts and equipment tracking and replenishment
- Performance tracking
- Service management
- Smart grid management
- Training