
Field force automation (service)
Field service workers need to focus on their specialized jobs – repairing, recording, inspecting, installing and maintaining – and not on administration. They need reliable, rugged and automated tools that keep them connected and working at optimal levels. DAP’s mobile hand held computers can:
- Automate the field service workforce; eliminating paper and reducing administration time – meaning improved profits and productivity;
- Transmit information in real-time, wirelessly; enabling remote problem diagnosis and support, and up-to-date record keeping;
- Complete inventory and asset management fast and accurately through an integrated barcode scanner and RFID reader;
- Enable efficient dispatch and scheduling through integrated GPS that can route and track fleets resourcefully;
- Display documents in a variety of formats, including Microsoft Word and Excel, allowing ready access to information required for complex maintenance issues; and
- Operate under harsh conditions. Dap units are heat, cold, wet and dust resistant, and withstand vibrations and drops.
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